We will arrange for someone within our network of local movers, charities, and community organizations across Canada to pick up and remove your mattress.
You'll need to wrap your mattress in plastic at the time of pickup for health and safety reasons and to ensure that it's not damaged in transport. Usually our pickup partner will require the mattress to be on the ground level, either inside by the door or on your front step on the day of pickup. If you live in an apartment with an elevator, please book the service elevator (if required by your building).
If you need help moving your mattress, we'll do our best to accommodate your request, but we can't guarantee that service will be available.